How many toys can I borrow?

Per membership you may borrow up to 6 items, being 4 toys, costume, games and 2 additional puzzles.

Membership add ons can be purchased, to increase toy limit.


How long can I borrow the toys for?

2 weeks

Toys can be renewed twice before their due date for up, keeping them for up to six weeks.

When items are not returned by due date, the member have until the next opening time to return before a fine applies. There's a AUD$1,00 per toy each week.


Borrowing toys

We suggest that members check their toys at home before children play with them. This includes counting pieces and checking nothing is damaged. Please note that batteries may have been flat and it is not mandatory to replace them.

If something is missing, please email the Port Melbourne Toy Library as soon as possible to advise


Returning Items

Please, we ask all members to have all items must cleaned before returning, we ask that costumes be washed and dried after play.

Note that we have wipes available in store to support any last minute clean.

Any problems with the toy should be reported to our Coordinator or Volunteer during your return. 


Overdue Toys

Items must be returned before their duedate or on the next day of opening after the due date. The failure of returning within timeframe will incur a fine of $1 per week per item.


Cleaning Toys

As part of Toy Libraries Australia’s COVID-safe plan approved by public health officials, all members are required to thoroughly clean their toys prior to returning them to the toy library

Instructions on how to clean toys https://www.toylibraries.org.au/cleaning-toys


Lost Parts and Dirty Toys

Lost parts incur a fine of $5 per part.
Members are asked to re-borrow a dirty toy for a further two weeks and return it clean.


Broken or Lost Toys

The return of any toy that has been damaged will be referred to the Committee. We realise that sometimes toys break as a result of normal wear and tear and there will be no charge to the borrower. However, if the toy is damaged through misuse, the borrower may be asked to fix the toy or incur some cost.

The Committee will deal with lost toys on a case-by-case basis.


Safety of Toys

Some toys contain small pieces and batteries. Please choose carefully if you have a very young child.

We recommend the use of helmets with tricycles and other ride-on toys. A helmet waiver must be signed before borrowing any ride on toys.


Roster Duty

All members are required to take part in roster duty two times per year, as your convenience.

By doing it, there's a AUD$20,00 off your next 1 year of membership.
The volunteering task required: assisting the coordinator with cleaning and tidying, welcoming members, assisting members to find toys, and counting returned toy pieces etc..

There are generally one member rostered on Saturday duties and one for Wednesday duties.


Fundraising and Stock Take

Stocktake is an annual event in summer when toys are checked and cleaned. Assistance with stocktake is greatly appreciated to ensure that all toys are correct and up to date

A variety of fundraising events may be held throughout the year, it is expected members will get involved in at least some of these events.


Toy availability

Toy loaning is based on what is available at the Toy Library. Reserving general toys is not possible.

Party Packs can be hired and these can be reserved in advance however the additional toys can not and is based on what is available in stock.


Online Member Portal Login Troubleshooting

If the above login doesn't work, Press the RESET PASSWORD to re-issue your username and password.  At the prompt, enter your email address and press "Email my Password".  You will receive an email with a default password.  If an email doesn't arrive, please check your junk/spam folder.  Enter your new details into the Login page and press Login.

Please get in touch with us via email if you continue to have problems